At the SuiteConnect London event , Oracle NetSuite introduced major new additions to its AI Connector Service. The updates are specifically designed to help corporate finance teams apply artificial intelligence more effectively while simultaneously maintaining strict governance and control over sensitive financial data and workflows.
The expansion introduces new capabilities that allow customers to connect their preferred, third-party AI models directly to NetSuite data in a secure, governed manner.
Evan Goldberg, founder and executive vice president at Oracle NetSuite, emphasised the importance of flexibility for modern businesses.
“We are committed to providing the most intelligent, extensible, and AI-ready system,” Goldberg stated. “A strong data foundation is critical, but we also have to meet our customers where they are. Many are already working with AI assistants, and these extensions of the NetSuite AI Connector Service make it even easier and more intuitive to securely connect their own AI to their data and workflows.”
Introducing the AI Connector Service Companion
A key feature of the rollout is the new NetSuite AI Connector Service Companion. This tool essentially helps external AI assistants understand complex financial data, permissions, and specific NetSuite workflows, allowing customers to use AI more reliably across operations.
Key capabilities include:
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No prompt engineering required: Customers gain access to a curated Prompt Library containing more than 100 finance-specific prompt templates that are already aligned to NetSuite’s data structures and terminology.
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Standardised AI usage: ‘Skills’ provide supported AI models with reusable, NetSuite-specific instructions to ensure consistent outputs across different teams and workflows.
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Role-based governance: Preconfigured access patterns map AI capabilities directly to specific NetSuite roles—such as CFO, Controller, or Accounts Payable Analyst—helping to reduce risk and ensure that sensitive data remains restricted.
Additionally, the update includes expanded access to the NetSuite Analytics Warehouse, enabling users to run broader forecasting and cross-system analysis using historical and third-party data.
Yoto scales globally with NetSuite
Alongside the product news, NetSuite highlighted its ongoing collaboration with Yoto, the London-founded children’s audio platform. Yoto, which recently surpassed £100million in annual revenue in 2025, is using NetSuite’s AI-powered ERP system to consolidate its financial and operational data.
Founded in 2017, the company has expanded rapidly across the UK, US, Canada, Australia, and France. As it scaled, Yoto found that its disconnected legacy systems made it difficult to manage growing operations or maintain visibility across the business.
Ben Averis, chief financial officer at Yoto, explained the decision to upgrade.
“As a fast-growing global business, we needed systems that could keep pace with our growth and support increasingly complex operations,” Averis said. “We chose NetSuite because it is a system capable of scaling and supporting the ambitions we have as a company. NetSuite has helped us operate more efficiently, plan more effectively, and make faster, more confident decisions by giving us a single source of truth for all financial and operational data.”
Yoto is now utilising the NetSuite AI Connector Service to securely connect its unified data to a third-party large language model. By defining exactly what the AI can see and do via role-based access, the company can safely automate financial tasks and drive global business outcomes.
